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International Calling

For assistance while in the U.S. or Canada:

Call 888-391-3925


For assistance outside the U.S.:

Call +1-513-684-9001


To report a lost or stolen SIM card or device:

Call +1-513-684-9001


Lost or stolen SIM cards or devices must be reported immediately to avoid incurring responsibility for fraudulent use of the lost or stolen equipment.

Country Details

Calling family & friends overseas? Globetrotting professional? Either way, Cincinnati Bell offers international long distance, international voice and data roaming to keep you connected with over 190 countries. Find country codes, text and data availability, international long distance and international roaming rates below.

Calling Internationally from the US:

Country Code: ---
Long Distance Rate: ---
International Plan Rates: ---

† To sign up for the International Plan ($3.99/mo) rates contact a Cincinnati Bell Representative at 888-391-3925.
Calling while in another country:


Country Code: ---
Roaming Rate: ---
Text & Data Available: ---

Rented phone required to roam? ---

‡ International GPRS Rates:
$0.0195/KB and/or $19.99/MB



Cruise Ship Roaming Rates

Roaming is available on select cruise ships. While onboard your cruise ship have a relaxing chat with friends and family as you enjoy the sunset.

Select a cruise ship:


Ship Name: ---
Services: ---
Frequency: ---
International Calling Rate (GSM): ---
International Data Rate (GPRS): ---
Toll Rate: ---

Requires a 1800 or 1900 Mhz phone/device. View our current lineup of worldwide phones.

Cruise ship roaming rates apply for all calls made while on the ship.

International Long Distance

Stay connected by calling Internationally to over 190 countries with Cincinnati Bell Wireless.

Information on Dialing International Calls:

From the United States:

  • Dial 011 + country code + local number
  • For Canada, Mexico and the Caribbean, dial 1 + country code + local number

How International Roaming Works

In order to use your GSM device while traveling outside of the U.S., the device must be compatible with a network frequency available in the country you are visiting. International carriers utilize the frequencies of 900 mHz and 1800 mHz. Domestic carriers utilize the frequencies of 850 mHz and 1900 mHz. To ensure your service will work, please contact Customer Care at 1-888-391-3925 before traveling abroad as certain restrictions apply.

While roaming internationally, you will be billed for all calls that go to your voicemail if your phone is turned on. 

Choosing Your Device

For the best experience, we recommend using a Quad Band GSM phone for traveling overseas. If you currently do not have a multi-band device, take a moment to look at Cincinnati Bell's selection of worldwide phones.

International Text Messaging

Cincinnati Bell Wireless customers can send and receive text messages to and from other countries throughout the world. Choose a country above to review our growing list of countries/carriers where you can send messages.

International Coverage Maps

To find coverage maps and frequency band information for Cincinnati Bell Wireless' international roaming partners, please visit GSM World. New CBW roaming partners may take 7-10 days to post to GSM World. Please note that coverage maps may vary versus actual coverage and are affected by factors such as terrain, weather, foliage, buildings and other construction as well as signal strength or customer equipment. Coverage shown may be altered at any time without notice.




* View Terms & Conditions