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Care Packages


Care Package: Phone Care

Phone Care from Cincinnati Bell offers convenient protection for all of the old telephones and Caller ID boxes in your home. This simple equipment maintenance plan provides guaranteed repair or replacement for out-of-warranty telephones and Caller ID boxes, regardless of where you purchased them.


Bundle & Save

Purchase Complete Care along with a savings package save.
Just $4.95 a month. Purchase Complete Care, which includes both Wire Care & Phone Care and save up to $3.95 per month. That's like getting 1 care package for just a buck.

Features & Benefits
  • Guaranteed repair or replacement for out-of-warranty telephones and Caller ID boxes.
  • No more hassles or unexpected expenses
  • One number to call for all of your covered equipment.
Register Equipment or Submit Claim

After purchasing Phone Care or Complete Care, our Customer Care agents can help you with:

  • Reporting a Replacement Request
  • Checking the status of a Replacement Request
  • Any other questions you may have

To speak with a customer care agent, please call us at (888)216-4394.